Richard is one of the two founding Directors of SAFERJobs CIC and has been involved with the organisation for over 5 years.
As a Senior Civil Servant at HM Revenue and Customs, Richard is responsible for Quality Assurance, Complaints Management and Continuous Improvement. He is also currently responsible for the operational design for the Government’s Covid support schemes such as the Coronavirus Job Retention Scheme (CJRS) and the Self Employed Income Support Scheme (BEISS).
Prior to HMRC, Richard was responsible for HM Government’s Job Board, Universal Jobmatch, and was Head of Profession for Business Analysis in the Department for Work and Pensions (DWP).
Richard’s previously worked in the Department’s Child Maintenance Group as Head of Business Architecture and Design and was responsible for the design of the new Child Maintenance Scheme for Great Britain.
Prior to DWP, the majority of Richard’s career was in the Internet and Telecoms industry. He was a member of the original management team of Freeserve, the pioneering ISP, and has held a number of senior roles across business, Operations and Technology functions.
Richard also Chairs the Employment Agency Standards Inspectorate management board at the Department for Business Energy and Industrial Strategy (BEIS)